<p>Contemporary AI governance faces a structural dilemma: hard laws are too rigid to adapt to rapid technological change, while soft laws lack enforceability. Within this regulatory impasse, trust has emerged as a critical yet under-theorized concept. This paper reconceptualizes trust as a meso-level legal and governance principle, drawing on sociological theories of institutional trust and systemic complexity. It proposes a three-dimensional framework for institutionalizing trust in AI governance, comprising: (1) normative values—honesty, justice, protection, and loyalty; (2) governance mechanisms—regulatory pyramids, reputation systems, and certification schemes; and (3) institutional embedding through law, policy, and organizational design. Further, the paper introduces the Trust-State Response Matrix, a model that maps varying trust conditions to tailored regulatory strategies. This work contributes by (1) developing a “third way” between hard and soft law through institutionalized trust, and (2) advancing trust as both normative foundation and practical mechanism for sustainable AI governance.</p>

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Institutionalizing trust in AI governance: from ethical principles to legal design

  • Xinzi Lyu

摘要

Contemporary AI governance faces a structural dilemma: hard laws are too rigid to adapt to rapid technological change, while soft laws lack enforceability. Within this regulatory impasse, trust has emerged as a critical yet under-theorized concept. This paper reconceptualizes trust as a meso-level legal and governance principle, drawing on sociological theories of institutional trust and systemic complexity. It proposes a three-dimensional framework for institutionalizing trust in AI governance, comprising: (1) normative values—honesty, justice, protection, and loyalty; (2) governance mechanisms—regulatory pyramids, reputation systems, and certification schemes; and (3) institutional embedding through law, policy, and organizational design. Further, the paper introduces the Trust-State Response Matrix, a model that maps varying trust conditions to tailored regulatory strategies. This work contributes by (1) developing a “third way” between hard and soft law through institutionalized trust, and (2) advancing trust as both normative foundation and practical mechanism for sustainable AI governance.