Hybrid and remote work: a scoping analysis of challenges
摘要
Despite the fact that the growth of hybrid and remote work arrangements is significantly changing the way organisations operate, the associated challenges vary widely. The aim of this study is to conduct a scoping review of the challenges associated with hybrid and remote work arrangements. , which is characterised by distinct institutional, infrastructural, and socioeconomic conditions worldwide. This scoping review follows the Arksey and O’Malley framework, modified to align with PRISMA-ScR criteria, and is guided by a systematic search of the Scopus, Web of Science, EBSCOhost, SAGE, and JSTOR databases for publications from 2015 to 2025. The results yielded 38 records, comprising 31 articles and 7 grey literature items from dissertations and theses. The data were analysed using a thematic coding scheme, followed by an integrated theory-based analysis. The review revealed five emerging themes on the challenges of hybrid and remote work arrangements. These are: technology/infrastructure; organisational/managerial; employee well-being/work-life boundary; performance management/trust; and institutional and regulatory gaps. A significant factor affecting the effectiveness and success of hybrid and remote work arrangements is infrastructure reliability, particularly the availability of power and internet connectivity. Synthesising the extant literature, this study highlights constraints that are often underrepresented in global discourse and thus provides insights for designing and integrating context-specific policies on hybrid and remote work arrangements in emerging economies.