Evaluating Large Language Models for Patient‑Facing Platelet‑Rich Plasma Information in Knee Osteoarthritis: Development and Application of the Composite Clinical Reliability Score (CCRS)
摘要
Knee osteoarthritis (OA) is common, and platelet‑rich plasma (PRP) is widely promoted despite inconsistent efficacy. As patients increasingly consult large language models (LLMs), concerns arise about the reliability, safety, and readability of AI‑generated content. This study compares patient‑facing PRP information produced by ChatGPT‑5.2, Gemini 3 Pro, and MediSearch AI using the Composite Clinical Reliability Score (CCRS).
MethodsNinety PRP questions from Google’s People Also Ask were posed verbatim to all three LLMs. Two fellowship‑trained orthopaedic surgeons scored responses at two time points using CCRS, spanning factual accuracy, clinical correctness, guideline adherence, inverse hallucination severity, clinical safety errors, and evidence citation validity. Readability was assessed with Coleman–Liau Index (CLI). Inter‑rater reliability was assessed using intraclass correlation coefficients (ICC). Normality was tested with Shapiro–Wilk and inter‑model differences were evaluated using Friedman test.
ResultsAcross 270 responses, MediSearch AI achieved the highest CCRS (mean 76.8 ± 3.75), significantly outperforming ChatGPT‑5.2 (70.3 ± 5.28) and Gemini 3 Pro (58.2 ± 5.05) (p < 0.001). ICC for CCRS scoring demonstrated excellent agreement between reviewers (ICC = 0.87, 95%CI 0.82–0.91). MediSearch AI showed superior guideline adherence, hallucination control, safety framing, and citation validity. Readability differed significantly (p < 0.001): Gemini 3 Pro was most readable (mean CLI 13.2 ± 1.5), ChatGPT‑5.2 was moderately complex (13.3 ± 1.9), and MediSearch AI was least readable (15.4 ± 2.2).
ConclusionLLMs differ markedly in PRP patient education. MediSearch AI delivered the most reliable but least readable content, Gemini 3 Pro produced the most accessible but least reliable outputs, and ChatGPT‑5.2 was intermediate. LLMs should serve only as adjuncts to professional consultation, as they cannot provide individualised medical advice, hence making balance between accuracy and accessibility critical.