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<p>Social aspects of software practitioners strongly influence software engineering outcomes. For instance, software companies seek to measure how factors like work engagement and job satisfaction impact employee productivity and software quality. Work engagement represents a positive, fulfilling, work-related mental state, while job satisfaction reflects how content professionals are with their roles. Our study aims to highlight the social aspects of software practitioners considering a large organization. We investigate the work engagement and job satisfaction of software practitioners working remotely at a large software organization in the public sector. We surveyed 891 software practitioners and analyzed their responses qualitatively and quantitatively. The survey participants indicated strong work engagement. They perceived their teams as effective, but there is room for improving social aspects, such as communication within the teams, promoting discussions about career development, and consistent feedback. Most professionals are satisfied with their teams, though a small minority expressed concerns that may influence their willingness to recommend their teams. Our findings provide relevant information about the engagement and satisfaction of employees within this particular type of organization and expand the knowledge base on the subject, supporting new research efforts in the area.</p>

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Assessing Software Practitioners’ Work Engagement and Job Satisfaction in a Large Software Company—What We Have Learned

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年3月12日

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  • Lidiany Cerqueira,
  • Lourene Nunes,
  • Renan Guerra,
  • Viviane Malheiros,
  • Sávio Freire,
  • Glauco Carneiro,
  • Julio Cesar Leite,
  • Rodrigo Spínola,
  • José Amancio Macedo Santos,
  • Manoel Mendonça

摘要

Social aspects of software practitioners strongly influence software engineering outcomes. For instance, software companies seek to measure how factors like work engagement and job satisfaction impact employee productivity and software quality. Work engagement represents a positive, fulfilling, work-related mental state, while job satisfaction reflects how content professionals are with their roles. Our study aims to highlight the social aspects of software practitioners considering a large organization. We investigate the work engagement and job satisfaction of software practitioners working remotely at a large software organization in the public sector. We surveyed 891 software practitioners and analyzed their responses qualitatively and quantitatively. The survey participants indicated strong work engagement. They perceived their teams as effective, but there is room for improving social aspects, such as communication within the teams, promoting discussions about career development, and consistent feedback. Most professionals are satisfied with their teams, though a small minority expressed concerns that may influence their willingness to recommend their teams. Our findings provide relevant information about the engagement and satisfaction of employees within this particular type of organization and expand the knowledge base on the subject, supporting new research efforts in the area.