Scholarlink

<p>Existing smart city literature largely emphasizes technological applications to boost urban competitiveness, often hindering the true progress by failing to deliver intended benefits to the very citizens these cities are designed to serve. This study addresses this gap by exploring the smart city landscape from a citizen-centric perspective, using thematic analysis of 41 interviews with residents from 22 Indian smart cities. The study identifies 18 key citizen-centric factors that expands the smart city concept beyond its predominantly technocratic interpretation. These factors are organized into six dimensions, drawing on insights from both comprehensive literature review and expert opinions. The study utilises Total Interpretive Structural Modeling (TISM) to establish a hierarchical structure among these dimensions. TISM is further validated using Matrice d’Impacts Croisés-Multiplication Appliquée à un Classement (MICMAC) analysis. The findings of the study offer ground-based citizen-centric perspective to policymakers and government bodies involved in enhancing the effectiveness and competitiveness of urban areas by building smart cities.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

Citizens at the Core of Urban Competitiveness: A TISM-Based Approach To Smart City Development

  • 期刊论文

  • 发表日期：

    2026年3月4日

查看全文
  • Vaibhav Chaudhary,
  • Vishal Chaudhry,
  • Nripendra Singh

摘要

Existing smart city literature largely emphasizes technological applications to boost urban competitiveness, often hindering the true progress by failing to deliver intended benefits to the very citizens these cities are designed to serve. This study addresses this gap by exploring the smart city landscape from a citizen-centric perspective, using thematic analysis of 41 interviews with residents from 22 Indian smart cities. The study identifies 18 key citizen-centric factors that expands the smart city concept beyond its predominantly technocratic interpretation. These factors are organized into six dimensions, drawing on insights from both comprehensive literature review and expert opinions. The study utilises Total Interpretive Structural Modeling (TISM) to establish a hierarchical structure among these dimensions. TISM is further validated using Matrice d’Impacts Croisés-Multiplication Appliquée à un Classement (MICMAC) analysis. The findings of the study offer ground-based citizen-centric perspective to policymakers and government bodies involved in enhancing the effectiveness and competitiveness of urban areas by building smart cities.