Relationship Between Workplace Bullying, Burnout and Organizational Cynicism in Iranian Nurses: A Cross-Sectional Study
摘要
The workplace bullying (WPB) is considered as a serious issue in nursing. Few studies have examined the impact of WPB on burnout (BO). A research gap exists in the literature examining the correlation between WBP and BO with organizational cynicism (OC). This study aimed to assess the level of WPB, BO, and OC and the correlation between these variables.
MethodsThis cross-sectional correlational descriptive study was conducted on 239 nurses in five hospitals via proportionate stratified sampling from September 2022 to March 2023. Data collection tools included a demographic information form, The Negative Act Questionnaire-Revised, Maslach Burnout Inventory-Human Services Survey, and Organizational Cynicism Scale. The data were analyzed using SPSS 24 based on descriptive and inferential statistics (Pearson correlation coefficient and linear regression).
ResultsA total of 52.3% of nurses experienced one or more negative acts weekly or daily for at least 6 months. 67 nurses (28.0%) experienced BO. The mean score of OC was higher than average. WPB had a positive and significant correlation with emotional exhaustion (EE) (r = 0.464, p < 0.001), depersonalization (DP) (r = 0.417, P < 0.001), and OC (r = 0.360, P < 0.001). Also, a positive and significant correlation was reported between EE (r = 0.464, P < 0.001) and DP (r = 0.234, P < 0.001) with OC. Personal accomplishment (PA) and OC had a negative and significant correlation (r = -0.241, P < 0.001). The effect sizes of the regression models for EE, DP, and OC were 0.331, 0.240, and 0.424, respectively.
ConclusionIt is suggested that interventions be planned and implemented to prevent or reduce bullying and create a supportive organizational culture to reduce BO and OC.