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<p>This study aims to develop an in-depth understanding of the longitudinal process of identity reconstruction and the reclamation of professional existence from the perspective of a public servant who has experienced workplace violence. To do so, we tracked the trajectory of a Brazilian employee over 24 months. Adopting a strategic single-case design selected for its high explanatory power and idiographic depth, we analyzed themes through a phenomenologically informed reflexive thematic analysis and narrative reconstruction. Three major themes captured the progression from vulnerability to agency: (a) institutional coping, (b) sensemaking and meaning-making, and (c) identity reconstruction. Second, these themes revealed that recovery was not a return to baseline but a process of existential transformation. The process began with a fractured, self-diminishing identity and advanced by legitimizing undervalued forms of knowledge through “job crafting,” reconciling a ‘broken self’ with a ‘determined self.’ Crucially, we found that substantial amounts of sedimented professional capital were insufficient to prevent illness; instead, sustainable reintegration relied on an environment characterized by relational recognition. Based on the results, we discuss how identity reconstruction becomes a form of freedom, where agency is reclaimed not through passive obedience but through creative restructuring within the system’s fissures. This study contributes to organizational and scholarly understandings by showing that sustainable meaning derives from the essence of work identity rather than from bureaucratic tenure.</p>

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“You Are Not What They Did to You”: Reclaiming Professional Identity and Agency in a Longitudinal Case of Workplace Violence

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年7月1日

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  • Vinícius Rodrigues Arruda Pinto,
  • Katia Corrêa Vione,
  • Cristiane de Figueiredo Vasconcellos,
  • Thiago Duarte de Souza,
  • Marco Antônio Silva Alvarenga

摘要

This study aims to develop an in-depth understanding of the longitudinal process of identity reconstruction and the reclamation of professional existence from the perspective of a public servant who has experienced workplace violence. To do so, we tracked the trajectory of a Brazilian employee over 24 months. Adopting a strategic single-case design selected for its high explanatory power and idiographic depth, we analyzed themes through a phenomenologically informed reflexive thematic analysis and narrative reconstruction. Three major themes captured the progression from vulnerability to agency: (a) institutional coping, (b) sensemaking and meaning-making, and (c) identity reconstruction. Second, these themes revealed that recovery was not a return to baseline but a process of existential transformation. The process began with a fractured, self-diminishing identity and advanced by legitimizing undervalued forms of knowledge through “job crafting,” reconciling a ‘broken self’ with a ‘determined self.’ Crucially, we found that substantial amounts of sedimented professional capital were insufficient to prevent illness; instead, sustainable reintegration relied on an environment characterized by relational recognition. Based on the results, we discuss how identity reconstruction becomes a form of freedom, where agency is reclaimed not through passive obedience but through creative restructuring within the system’s fissures. This study contributes to organizational and scholarly understandings by showing that sustainable meaning derives from the essence of work identity rather than from bureaucratic tenure.