Entropy-driven sentiment rating generation for online textual reviews with type-2 fuzzy sets
摘要
This work introduces a novel sentiment classification framework designed to address vagueness, uncertainty, and noise in textual data. The proposed methodology integrates Entropy-Based Filtering with Type-2 Fuzzy Sets (T2FS) to enhance uncertainty modeling. Also, it utilizes a Gaussian Mixture Model (GMM) in conjunction with the Bayesian Information Criterion (BIC) for optimal threshold determination. Sentiment polarity is computed using SentiWordNet (SWN), while entropy-based filtering is employed to select lexically significant words contributing to sentiment evaluation. The framework is validated across six heterogeneous datasets, demonstrating consistent improvements in F1-score, recall, precision, and accuracy, particularly under conditions of linguistic ambiguity. These results substantiate the effectiveness and domain independence of the proposed approach for sentiment analysis and rating prediction. Furthermore, the framework specifically addresses the challenges posed by the vagueness and uncertainty present in natural language, offering a robust solution for handling ambiguous textual data in real-world applications.