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<p>Workplace emotions and their regulation are paramount to employee functioning and well-being, but regulating affective states can be challenging. Here, using Affective Events Theory (Weiss &amp; Cropanzano, 1996) and Gross’s&#xa0;(2015) theory of emotion regulation as theoretical bases, we extend research on emotion regulation strategies to the workplace. We do so by using a micro-randomized trial to causally test the potential of ecological momentary interventions to reduce momentary negative affect and increase momentary positive affect via cognitive reappraisal. Using this fundamentally&#xa0;within-person design, we provided 94 participants one of three reappraisal interventions, twice per day for 15 workdays, resulting in 2,346 observations. On each occasion, participants were asked to reappraise aspects of their situations, reappraise by taking a different perspective, or reappraise aspects of their emotions. Results of multilevel analyses showed that, as a collective, the emotion regulation interventions did not decrease employees’ negative affect but did increase their positive affect. Moreover, of the three interventions, reappraising the situation was the most effective. These findings highlight the potential for future research to study within-person interventions using in-situ&#xa0;experimental designs as well as for organizations and employees to adopt similarly brief applied interventions.</p>

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Emotion Regulation at Work: A Micro-Randomized Trial Comparing Three Cognitive Reappraisal Interventions

  • 期刊论文

  • 发表日期：

    2025年7月23日

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  • John A. Aitken,
  • Ze Zhu,
  • Julia I. Baines,
  • JeongJin Kim,
  • Seth A. Kaplan,
  • Reeshad S. Dalal,
  • Jordan Hassani,
  • Jennifer L. Gibson

摘要

Workplace emotions and their regulation are paramount to employee functioning and well-being, but regulating affective states can be challenging. Here, using Affective Events Theory (Weiss & Cropanzano, 1996) and Gross’s (2015) theory of emotion regulation as theoretical bases, we extend research on emotion regulation strategies to the workplace. We do so by using a micro-randomized trial to causally test the potential of ecological momentary interventions to reduce momentary negative affect and increase momentary positive affect via cognitive reappraisal. Using this fundamentally within-person design, we provided 94 participants one of three reappraisal interventions, twice per day for 15 workdays, resulting in 2,346 observations. On each occasion, participants were asked to reappraise aspects of their situations, reappraise by taking a different perspective, or reappraise aspects of their emotions. Results of multilevel analyses showed that, as a collective, the emotion regulation interventions did not decrease employees’ negative affect but did increase their positive affect. Moreover, of the three interventions, reappraising the situation was the most effective. These findings highlight the potential for future research to study within-person interventions using in-situ experimental designs as well as for organizations and employees to adopt similarly brief applied interventions.