How generative AI is transforming hiring in organizations: key issues and research questions
摘要
This essay examines how generative AI is transforming organizational hiring processes. It maps out key issues and proposes research questions to strengthen our understanding of AI’s impact on hiring. By conceptualizing hiring as a multi-stage funnel, the essay highlights generative AI’s influence on decisions about which roles to hire for, how candidates are sorted into pools, and how applicants are selected. It underscores the interplay between organizational decisions and candidate behaviors, examining how AI can shape outcomes at each stage. The article also highlights opportunities and challenges that generative AI presents for individuals, organizations, and policymakers.