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<p>In the context of advancing digitalisation, the crafts sector faces the challenge that, unlike other sectors, hardly any target group-specific digital training have been evaluated to date. This article presents the evaluation results for a&#xa0;digital CNC-training in the context of carpentry and stonemasonry. For this purpose, iterative design and evaluation cycles were carried out within the framework of user-centered design (ISO 9241-210:2019 <CitationRef CitationID="CR9">2019</CitationRef>) in order to assess usability. The results are discussed at various stages of the digital training development process in relation to Nielsen’s (<CitationRef CitationID="CR24">1994</CitationRef>) usability heuristics. The findings show that usability is not exclusively a&#xa0;technical quality feature, but also has far-reaching didactic consequences. In particular, the importance of interaction control becomes clear based on the evaluation results. Future research on the combined use of usability and learning effectiveness indicators is discussed.</p><p><i>Practical Relevance</i>: The presentation of the different usability foci makes it possible to visualize the development and evaluation processes at different points in time, which often remain hidden in the product development of digital training. The combination of usability heuristics and specific design decisions can be used to derive both beneficial and detrimental design principles for future digital training in the craft sector. The results presented provide concrete points of reference to help learning media developers, educational institutions and craft businesses design accepted, target group-specific solutions.</p>

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Usability und Akzeptanz digitaler Lernkonzepte im Handwerk – Vorstellung und Implikationen von formativen und summativen Evaluationsergebnissen eines digitalen CNC-Lernplatzes

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年2月11日

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  • Melisa Tasliarmut,
  • Marc Schwarzkopf,
  • Angelika C. Bullinger

摘要

In the context of advancing digitalisation, the crafts sector faces the challenge that, unlike other sectors, hardly any target group-specific digital training have been evaluated to date. This article presents the evaluation results for a digital CNC-training in the context of carpentry and stonemasonry. For this purpose, iterative design and evaluation cycles were carried out within the framework of user-centered design (ISO 9241-210:2019 2019) in order to assess usability. The results are discussed at various stages of the digital training development process in relation to Nielsen’s (1994) usability heuristics. The findings show that usability is not exclusively a technical quality feature, but also has far-reaching didactic consequences. In particular, the importance of interaction control becomes clear based on the evaluation results. Future research on the combined use of usability and learning effectiveness indicators is discussed.

Practical Relevance: The presentation of the different usability foci makes it possible to visualize the development and evaluation processes at different points in time, which often remain hidden in the product development of digital training. The combination of usability heuristics and specific design decisions can be used to derive both beneficial and detrimental design principles for future digital training in the craft sector. The results presented provide concrete points of reference to help learning media developers, educational institutions and craft businesses design accepted, target group-specific solutions.