Humane work design: How does the digitization of work change core work characteristics in different occupations?
摘要
As digital tools are used more and more and work is done from home, working conditions are changing. This article analyzes these changes using eight cases and identifies similarities and differences. Predicting learning, well-being, and work performance makes it possible to assess undesirable developments in work design.
Practical relevance: By paying attention to potential undesirable developments, countermeasures can be taken, such as improving communication and social support for distributed work, or adapting the design of AI systems.