Clarification of the Dimensions of Digital Resilience and their Contributing Factors: A Systematic Review of the Literature
摘要
Digital technologies have significantly transformed individual experiences by offering unprecedented global connectivity and access to online resources. However, this widespread digital engagement is fraught with substantial personal risks, such as cyberbullying, cybercrime and psychological challenges. In this context, digital resilience has emerged as a vital resource which enables individuals to effectively navigate and bounce back from digital risks. Despite the importance of digital resilience, a unified conceptualisation of its various dimensions and the main factors promoting resilience appears to be somewhat lacking in the current state of research. Without a clear consensus on these dimensions and the promoting factors, efforts to measure, foster or apply practical digital resilience are likely to remain fragmented or inconsistent. This study systematically reviewed the digital resilience discourse to produce an integrated framework that clarifies the dimensions and promoting factors of digital resilience. Our research identified two dimensions: the individual dimension and one’s socio-environmental realm. The former consists of five factors, and the latter of two factors that promote resilience against digital adversities. The findings provide empirical evidence that future conceptualisations of digital resilience should incorporate both individual and socio-environmental dimensions. This integrated model addresses the lack of a consistent and empirically grounded conceptualisation of digital resilience identified by previous researchers.