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<p>Recent advances in virtual reality (VR) have created new opportunities for remote psychological therapy. However, direct comparisons with traditional communication methods remains limited. This study investigated participant experiences disclosing personal events via video chat, VR chat, and text chat. Fifty psychology students rated comfort, calmness, anonymity, privacy, focus, non-verbal cue clarity, presence, and overall suitability for therapy in each mode. Video chat was preferred overall, particularly for comfort, non-verbal clarity, and focus. VR chat, conducted in an immersive garden environment using avatars, matched video chat in calmness and presence. Text chat ranked highest for anonymity and privacy due to absent visual cues. Despite current limitations, a noteworthy subgroup indicated preference for VR chat as an alternative option to face-to-face therapy&#xa0;(~20%). Findings highlight the potential for VR chat as a complementary teletherapy option, that justifies future research into optimized VR environments and enhanced avatar realism for therapeutic applications.</p>

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Virtual Reality for Self-Disclosure: Comparing User Experiences Across VR, Video and Text Chat

  • 期刊论文

  • 发表日期：

    2025年11月26日

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  • Shane L. Rogers,
  • Alexis Pallister,
  • Natasha Canes

摘要

Recent advances in virtual reality (VR) have created new opportunities for remote psychological therapy. However, direct comparisons with traditional communication methods remains limited. This study investigated participant experiences disclosing personal events via video chat, VR chat, and text chat. Fifty psychology students rated comfort, calmness, anonymity, privacy, focus, non-verbal cue clarity, presence, and overall suitability for therapy in each mode. Video chat was preferred overall, particularly for comfort, non-verbal clarity, and focus. VR chat, conducted in an immersive garden environment using avatars, matched video chat in calmness and presence. Text chat ranked highest for anonymity and privacy due to absent visual cues. Despite current limitations, a noteworthy subgroup indicated preference for VR chat as an alternative option to face-to-face therapy (~20%). Findings highlight the potential for VR chat as a complementary teletherapy option, that justifies future research into optimized VR environments and enhanced avatar realism for therapeutic applications.