<p>The advent of the COVID-19 pandemic necessitated the broad expansion of telehealth services to meet the needs of psychiatric care patients. Using a novel measure of telehealth patient experience in acute psychiatric care, the study examined the convenience and quality of care associated with telehealth, patients’ preferred treatment delivery modality, and ancillary benefits of telehealth services. Participants were recruited via ambulatory programs from four hospitals within a primary health system to complete the Telehealth Patient Experience Survey, a 15-item measure with closed- and open-ended questions. Using a mixed methods approach, results indicated that most patients described telehealth as a convenient treatment approach and perceived that they received the same quality of care with telehealth as they did with in-person treatment. Patients also preferred future telehealth appointments followed by a hybrid approach. Most patients also reported feeling comfortable using their selected device, which significantly predicted patients’ preference for future telehealth appointments. Qualitative data explored the benefits of telehealth services (e.g., ease of access, cost and time saving, perceived comfort and safety, etc.) and inconveniences (e.g., technical difficulties, physical/mental discomfort, and inadequate privacy). Implications of this and similar other studies should inform current policies to promote the use of telehealth in acute psychiatric care post-COVID-19 pandemic.</p>