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<p>Effective patient-centered communication, particularly the skills of breaking bad news (BBN), is crucial for successful doctor-patient relationships and requires specialized training. This study evaluates the impact of Chatbot Generative Pre-Trained Transformer (ChatGPT) on BBN training for medical students. We found significant increase in medical students’ confidence in their BBN ability (3 vs. 4.17, <i>p</i> = 0.002) and greater trust in ChatGPT as a tool for learning communication skills and professionalism (2.33 vs. 3.5, <i>p</i> = 0.001), after engaging in pre-designed BBN scenario with ChatGPT. These findings highlight AI’s potential to enhance communication training, offering an innovative approach to developing essential skills in future physicians.</p>

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Exploration of the Role of ChatGPT in Teaching Communication Skills for Medical Students: A Pilot Study

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年5月6日

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  • Josephine Chiu,
  • Brianna Castro,
  • Isaac Ballard,
  • Karen Nelson,
  • Paul Zarutskie,
  • Oluwaseun Kemi Olaiya,
  • Donggil Song,
  • Yuan Zhao

摘要

Effective patient-centered communication, particularly the skills of breaking bad news (BBN), is crucial for successful doctor-patient relationships and requires specialized training. This study evaluates the impact of Chatbot Generative Pre-Trained Transformer (ChatGPT) on BBN training for medical students. We found significant increase in medical students’ confidence in their BBN ability (3 vs. 4.17, p = 0.002) and greater trust in ChatGPT as a tool for learning communication skills and professionalism (2.33 vs. 3.5, p = 0.001), after engaging in pre-designed BBN scenario with ChatGPT. These findings highlight AI’s potential to enhance communication training, offering an innovative approach to developing essential skills in future physicians.