Arbeitsanforderungen, Ressourcen, gesundheitliche Auswirkungen und Unterstützungsbedarfe hybrid arbeitender Beschäftigter in der öffentlichen Verwaltung
摘要
Hybrid work, defined as a combination of in-person and digital collaboration, is also becoming increasingly more common in public administration; however, existing research largely stems from the private sector and its applicability to the public sector remains insufficiently explored. This study aims to examine the perceived job demands, resources, health impacts, and support needs of employees engaged in hybrid work within a public administration.
MethodsAs part of a quantitative cross-sectional study, 127 employees and managers from a public administration in Germany were surveyed about their experiences with hybrid collaboration between August and September 2023. In a partial analysis, open-ended responses from 102 participants were evaluated using inductive-deductive qualitative content analysis based on Mayring’s approach, focusing on hybrid work-related demands, resources, perceived health effects and support needs.
ResultsEmployee experiences with the implementation of hybrid work in the public administration varied across all examined dimensions. Most frequently reported were demands and resources related to work organization and social relationships. Limited functionality and insufficient technical equipment were commonly perceived as challenges. Nevertheless, most participants reported positive effects of hybrid work on their mental health. They also identified needs for structural (e.g., improved technical infrastructure or work organization) and behavioral (e.g., team-based training) preventive measures.
DiscussionThe findings highlight the need for differentiated prevention strategies. These should target both structural factors (e.g., work processes, equipment) and individual level interventions (e.g., team competence development) to support health-promoting hybrid work in public sector environments.