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Aim <p>Overview of the specific hindering and beneficial (working)conditions and factors encountered by employees who work with people with intellectual disabilities and challenging behavior.</p> Methodology <p>Rapid review in May 2023 on the keywords intellectual disability and challenging behavior. Quantitative as well as qualitative studies and expert reports were included, which could be assigned to the main category of employees. The results were extracted using a&#xa0;differentiated categorization system and presented in tabular and graphical form.</p> Results <p>Of the 38&#xa0;articles included 25&#xa0;were research-based and 13&#xa0;were expert-based. Obstacles and facilitating factors are systematically presented with respect to&#xa0;1) interaction (team, management, users, relatives), 2)&#xa0;working conditions and organization and 3)&#xa0;skills and qualifications of staff. Elements that provide confidence to act, such as the successful relationship and communication between the actors involved (service providers, beneficiaries and relatives) and the health-promoting design of working conditions and processes, were identified as key impact factors.</p> Conclusion <p>The factors identified are related to the job satisfaction, mental health and ability of employees to act and form concrete fields of action for company actors in the areas of management and control, health management and further training.</p>

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Hinderliche und förderliche Faktoren in der Arbeit mit Menschen mit kognitiven Beeinträchtigungen und herausfordernden Verhaltensweisen

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年1月14日

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  • Franziska Myszor,
  • Judith Marie Reuter,
  • Ingmar Steinhart,
  • Tanja Sappok

摘要

Aim

Overview of the specific hindering and beneficial (working)conditions and factors encountered by employees who work with people with intellectual disabilities and challenging behavior.

Methodology

Rapid review in May 2023 on the keywords intellectual disability and challenging behavior. Quantitative as well as qualitative studies and expert reports were included, which could be assigned to the main category of employees. The results were extracted using a differentiated categorization system and presented in tabular and graphical form.

Results

Of the 38 articles included 25 were research-based and 13 were expert-based. Obstacles and facilitating factors are systematically presented with respect to 1) interaction (team, management, users, relatives), 2) working conditions and organization and 3) skills and qualifications of staff. Elements that provide confidence to act, such as the successful relationship and communication between the actors involved (service providers, beneficiaries and relatives) and the health-promoting design of working conditions and processes, were identified as key impact factors.

Conclusion

The factors identified are related to the job satisfaction, mental health and ability of employees to act and form concrete fields of action for company actors in the areas of management and control, health management and further training.