Impact of Racial Bias on Providers’ Empathic Communication Behaviors with Women of Color in Postpartum Checkup
摘要
Racial bias in healthcare settings can manifest as biased communication, discriminatory treatment, lower quality of care, and a lack of empathy toward women of color [WoC; Nong et al. in JAMA Netw Open 3:e2029650–e2029650,
Providers were recruited through US hospital listservs. Inclusion criteria required that participants work in the field of maternal health. A total of 65 healthcare providers completed a survey, which included measures of colorblindness and ethnocultural empathy, and simulated interaction over HIPAA Zoom with trained actors playing patients. Participants were randomly assigned to administer the Edinburgh Postpartum Depression Scale to a Black, Asian, or White patient in a simulated postpartum 4-week checkup.
ResultsPath analyses were conducted using Mplus. Findings indicated that colorblind racial ideology and ethnocultural empathy were associated with racially biased reasoning, which in turn was related to a lack of providers’ empathic communication behaviors.
ConclusionStudy findings suggest racial bias can lead to less empathic patient–provider communication interaction and support changes aimed at both reducing racial bias and increasing empathic interaction.