In this paper, we mainly investigate the general solution and its minimum norm of the dual quaternion generalized Sylvester matrix equation \(AX-YB=C\) . For the general solution, we derive it via three different orders, and the mutual transformation relations between these three sets of general solutions are investigated by unifying the constant terms. On the other hand, our previous research has revealed that the minimum F-norm solution of a matrix equation over the dual quaternion algebra may not exist, and even if it exists, it may not be unique. Therefore, we introduce the \(F^+\) -norm in this paper to address this problem. It is worth noting that the \(F^+\) -norm lacks homogeneity of a norm, but it satisfies the properties of paranorms. On this basis, we explore the minimum \(F^+\) -norm of the aforementioned general solution. Furthermore, since \(AX-YB=C\) is a bivariate equation, we also derive the necessary and sufficient conditions for the simultaneous minimization of the \(F^+\) -norms of the general solution (X, Y). Finally, two numerical examples are presented to illustrate the main results of this paper.