Improving Communication Skills in Medical Practice: A Narrative Review
摘要
Effective communication is a fundamental clinical skill that significantly influences patient outcomes, satisfaction, adherence to treatment, and medico-legal safety. Despite advances in medical technology, communication failures remain a major contributor to patient dissatisfaction, medical errors, and litigation.
Materials and methodsThis narrative review examines the principles, models, and evidence underpinning effective communication in medical practice, including patient–doctor interactions, breaking bad news, shared decision-making, interprofessional communication, and training strategies. PubMed and AI search engines used to search for references for various aspects of the communication skills.
ConclusionThe review highlights structured communication frameworks, empathy-driven approaches, and educational interventions that can enhance communication competence among healthcare professionals.