Analyzing implementation barriers to reverse logistics in circular supply chains using ISM-MICMAC-DEMATEL approach
摘要
One of the enabling operations that support the circular supply chains (CSCs) is Reverse logistics (RL), which facilitates product returns, recycling, and reuse. Although this is well recognized among supply chains (SCs) participants, consistent implementation of RL is constrained by multiple pivotal obstacles in the emerging economy. This study aims to identify these hindrances and, beyond that, to build a hierarchical causal model of the criticality of twelve barriers based on a multi-method approach that involves Interpretive Structural Modeling (ISM), Matrix of Impact Cross-Reference Multiplication and Applied to Classification (MICMAC), and Decision-Making Trial and Evaluation Laboratory (DEMATEL). The analysis results of the ISM-MICMAC reveal the most intense barrier, ‘limited transparency in recycling and reuse processes’ (B1), which possesses the driving force 12. Moreover, it also highlights the drivers in the hierarchy of barriers with dominance power 9, such as ‘challenges in waste/returns sorting at collection centers’ (B3) and ‘low financial viability of RL operations’ (B9). The ‘complexity in selecting third-party logistics providers barriers’ (B4) and ‘lack of structured strategic planning opportunities’ (B7) became high-level effect barriers that have dependence power of 12 and 11, respectively. These findings are supported by DEMATEL analysis. The systematic approach of the modelling in this study provides new insights into the issues of RL adoption in the Indian context. Policymakers and managers can make targeted interventions by focusing on core, high-priority obstacles rather than on effects, thereby boosting a smooth transition to sustainable CSCs.