Peer-to-Peer Arbeit von und für armutsbetroffene Personen
摘要
Peer-to-peer work is already established and researched as a complement to professional support services in the fields of disability services, addiction counselling, and inpatient psychiatry. In contrast, in poverty reduction and prevention, only a few good practice examples of peer-to-peer work exist. A systematically developed and theoretically grounded peer-to-peer concept is still lacking. At the same time, low-threshold support services, such as peer-to-peer approaches, are in demand to reach people affected by poverty and to address the high rate of non-take-up of social benefits in Switzerland. This article presents a peer-to-peer concept that was developed based on literature, using a participatory and user-oriented approach, and discusses the associated challenges, including those related to implementation. The concept, which includes guiding principles and was codeveloped with nine peers, will be introduced by these same peers in summer 2026 in various social organizations in Bern, Biel, and Neuchâtel. The article presents the insights gained from the participatory development of the peer-to-peer program and discusses the related challenges. It is based on a multidimensional understanding of poverty and draws on theoretical approaches such as the capability approach, service user involvement, and the poverty-aware paradigm. Initial findings show that peer-to-peer work differs not only between cities but also between the social organizations in which it takes place. This is because the development of the concept required that theoretical considerations be closely integrated with the specific conditions of people’s everyday lives. One key insight from the development process is that successful peer-to-peer work requires a “double matching of peers”: peers must be compatible both with the respective social organizations and with the individuals affected by poverty whom they support. Furthermore, the participatory development process involved addressing various tensions. In this way, peers are not only given a voice but also convey to social organizations and researchers their temporal, financial, legal, and organizational limitations.