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<p>The role of emotions in participation processes within child and youth welfare services is underresearched, especially from the perspective of young people who use these services. By analyzing interview and workshop data with young people in Austria collected in 2023, this article argues that emotional barriers to participation are structurally generated and can silence the voices of young people. In direct interactions with staff, power dynamics shape the trust that can facilitate voice and fear that can hinder participation. At an organizational level, young people see overly formal participation mechanisms as a&#xa0;systemic problem. Examples of written requests, case files and in-house meetings illustrate how narrow frameworks for participation and assumptions about professional expertise can elicit frustration, disappointment or resignation. The article concludes with recommendations for child and youth welfare services to reduce these emotional barriers to participation and be more responsive towards citizen voices.</p>

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Emotionen und Macht im Kontext von Teilhabeprozessen in der Kinder- und Jugendhilfe

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年9月1日

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  • David Furtschegger,
  • Michael Rasell,
  • Florian Ohnmacht

摘要

The role of emotions in participation processes within child and youth welfare services is underresearched, especially from the perspective of young people who use these services. By analyzing interview and workshop data with young people in Austria collected in 2023, this article argues that emotional barriers to participation are structurally generated and can silence the voices of young people. In direct interactions with staff, power dynamics shape the trust that can facilitate voice and fear that can hinder participation. At an organizational level, young people see overly formal participation mechanisms as a systemic problem. Examples of written requests, case files and in-house meetings illustrate how narrow frameworks for participation and assumptions about professional expertise can elicit frustration, disappointment or resignation. The article concludes with recommendations for child and youth welfare services to reduce these emotional barriers to participation and be more responsive towards citizen voices.