Mind the gap: disparities by preferred language in a novel, large-scale remote symptom monitoring program for cancer patients
摘要
Remote monitoring programs offer many benefits in oncology, but whether these programs are equitably utilized is poorly understood. To address this vital issue, we assessed disparities by language in a multi-lingual, multi-modal program at a high-volume cancer center.
MethodsPatients were automatically enrolled in the remote monitoring program if they (1) were hospitalized for COVID-19 (“high-risk”) or (2) tested positive for COVID-19 and were symptomatic but not hospitalized (“low-risk”). All received daily remote symptom questionnaires for 14 days, and high-risk patients received remote-capable pulse oximeters.
ResultsOf 2,225 patients, 91% preferred English. Among low-risk (n = 1,835), completion of 1 + questionnaires was 60% for English-language-preferred (ELP) vs. 39% for non-English-language-preferred (NELP). Among high-risk (n = 390), completion of 1 + questionnaires or device readings was 71% for ELP vs. 43% for NELP. Multivariable logistic regression models showed persistently lower participation odds for NELP vs. ELP in both low- (OR = 0.5, 95% CI: 0.34–0.73, p < 0.001) and high-risk groups (OR = 0.4, 95% CI: 0.22–0.72, p = 0.002). Variations also emerged in high-risk NELP participation: 24% only used questionnaires, 9% only used devices, and 10% used both.
ConclusionsThese findings have critical implications for effective remote monitoring: While multiple modes of data capture boosts participation compared to a single approach, greater efforts are yet needed to promote equitable participation and outcomes.
Clinical Relevance StatementIn this assessment of a large remote symptom monitoring program for cancer patients in a real-world setting, we found disparities in participation based on preferred language. Using multiple, complementary methods for data capture, such as multilingual questionnaires and devices with electronic and analog clinical flows, may help balance gaps from the use of a single approach; however, additional efforts are still needed to ensure equitable participation.