<p>Illegitimate tasks are becoming progressively pervasive within employees’ daily routines, harming both employees and organizations. There is limited knowledge regarding how supervisors’ assignment of illegitimate tasks causes employees’ supervisor-directed deviance. Using reciprocity theory, this study investigates how and when illegitimate tasks influence supervisor-directed deviance, with negative reciprocity as a mediator, and examines psychological hardiness as a moderator to mitigate negative outcomes. Using convenience sampling, we collected data through a time-lagged survey involving 600 employees from four companies in Guangdong Province, China, resulting in a final sample of 231 valid responses. Mplus 8.3 was used to conduct structural equation modeling to analyze our hypotheses. The study found that being assigned illegitimate tasks positively affected supervisor-directed deviance, and such a relationship was mediated by negative reciprocity. Furthermore, the effect of illegitimate tasks on negative reciprocity and the indirect influence on supervisor-directed deviance through negative reciprocity were moderated by psychological hardiness. Theoretical and managerial implications are also provided.</p>

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

An eye for an eye? Illegitimate tasks and supervisor-directed deviance: a moderated mediating model

  • Mengye Chen,
  • Lunwen Wu,
  • Yun Dong

摘要

Illegitimate tasks are becoming progressively pervasive within employees’ daily routines, harming both employees and organizations. There is limited knowledge regarding how supervisors’ assignment of illegitimate tasks causes employees’ supervisor-directed deviance. Using reciprocity theory, this study investigates how and when illegitimate tasks influence supervisor-directed deviance, with negative reciprocity as a mediator, and examines psychological hardiness as a moderator to mitigate negative outcomes. Using convenience sampling, we collected data through a time-lagged survey involving 600 employees from four companies in Guangdong Province, China, resulting in a final sample of 231 valid responses. Mplus 8.3 was used to conduct structural equation modeling to analyze our hypotheses. The study found that being assigned illegitimate tasks positively affected supervisor-directed deviance, and such a relationship was mediated by negative reciprocity. Furthermore, the effect of illegitimate tasks on negative reciprocity and the indirect influence on supervisor-directed deviance through negative reciprocity were moderated by psychological hardiness. Theoretical and managerial implications are also provided.