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<p>This research examines the effects of employee satisfaction with internal corporate philanthropic disaster response (SICPDR) on mitigating emotional exhaustion and enhancing workplace well-being (WWB), alongside the moderating influences of coworker instrumental and emotional support during crisis periods. Through analysis of data from 276 employees in Wuhan, China, and a supplementary scenario experiment with 209 participants, our findings demonstrate that SICPDR enhances employee WWB by significantly diminishing emotional exhaustion, indicating a beneficial indirect relationship. Conservation of Resources theory provides a robust framework for understanding these relationships. Our results reveal that coworker instrumental and emotional support play distinct moderating roles: instrumental support mitigates the link between SICPDR and emotional exhaustion, whereas emotional support buffers the effects of emotional exhaustion on WWB. When instrumental support is low, SICPDR becomes more crucial for preventing emotional exhaustion. Similarly, emotional support helps employees maintain WWB despite experiencing emotional exhaustion. By exploring employees’ perceptions of internally focused organizational disaster responses, this study enriches the literature on CPDR and social support from a resource conservation perspective. The research offers valuable insights for theory and practice, emphasizing the importance of perceived organizational disaster response and supportive coworker relationships in maintaining employee well-being during crises.</p>

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Weathering the storm together: unraveling the impact of satisfaction with internal CPDR and coworker support on workplace well-being

  • 期刊论文

  • 发表日期：

    2025年5月1日

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  • Yuhao Liu,
  • Chunyu Yan,
  • Xingchi Zhou,
  • Jiahui Yu,
  • Yujie Guo

摘要

This research examines the effects of employee satisfaction with internal corporate philanthropic disaster response (SICPDR) on mitigating emotional exhaustion and enhancing workplace well-being (WWB), alongside the moderating influences of coworker instrumental and emotional support during crisis periods. Through analysis of data from 276 employees in Wuhan, China, and a supplementary scenario experiment with 209 participants, our findings demonstrate that SICPDR enhances employee WWB by significantly diminishing emotional exhaustion, indicating a beneficial indirect relationship. Conservation of Resources theory provides a robust framework for understanding these relationships. Our results reveal that coworker instrumental and emotional support play distinct moderating roles: instrumental support mitigates the link between SICPDR and emotional exhaustion, whereas emotional support buffers the effects of emotional exhaustion on WWB. When instrumental support is low, SICPDR becomes more crucial for preventing emotional exhaustion. Similarly, emotional support helps employees maintain WWB despite experiencing emotional exhaustion. By exploring employees’ perceptions of internally focused organizational disaster responses, this study enriches the literature on CPDR and social support from a resource conservation perspective. The research offers valuable insights for theory and practice, emphasizing the importance of perceived organizational disaster response and supportive coworker relationships in maintaining employee well-being during crises.