The curvilinear relationship between workload and cyberloafing of employees: the moderating roles of time management skills and social norms
摘要
With the evolving advancements and transformative innovations in contemporary technology, the integration of information and communication technology into the workplace has become widespread. However, the integration of information and communication technology into workplaces is not devoid of challenges. A significant concern emerging from this integration is the propensity for employees to engage in cyberloafing behaviors. There were two contrasting perspectives regarding the relationship between workload and cyberloafing of employees—workload can either prompt or discourage cyberloafing behaviors of employees. Drawing upon activation theory, we propose the existence of a curvilinear relationship between workload and cyberloafing. To support this claim, we analyze survey data from 322 employees, which reveal a curvilinear relationship between workload and cyberloafing. Additionally, we explore the moderating effects of time management skills and social norms in the relationship between workload and cyberloafing based on the theory of planned behavior. Our findings indicate that the strength of the curvilinear relationship diminished among employees with higher time management skills and social norms. These findings have important implications for reducing employees’ cyberloafing in organizational settings.