How does status conflict benefit or frustrate the innovation behavior of civil servants? The role of pressure and resource
摘要
Conflict is a common phenomenon in group life, taking various forms and influencing individual performance. Although previous research has explored the relationship between conflict and innovation behavior, the reasons for and the contingencies of the effects of status conflict on innovation behavior remain unclear, particularly in the public sector. Based on the cognitive theory of stress, this study investigates the relationship between status conflict and innovation behavior, further exploring the underlying mechanisms. Using survey data from 326 civil servants across multiple provinces in China, the empirical study reveals a double-edged sword effect of status conflict on innovation behavior. Challenge or hindrance performance pressure plays a fully mediating role, where status conflict can generate positive pressure to stimulate innovation behavior, but it can also generate negative pressure to impede innovation behavior. Additionally, the study examined the moderating effect of resource access. The research findings provide a detailed explanation of the pathway for the occurrence of innovation among members in the public sector, which is beneficial for motivating members to enhance innovative performance in management practices.