<p>This study draws upon Affective Events Theory and Cognitive Appraisal Theory of Emotion to examine the antecedents and consequences of state gratitude in work context. Specifically, we assumed that feeling trusted by supervisors acts as contextual event stimulating employees’ state gratitude which in turn improves their work engagement in daily life. To support our assumption, we conducted a multi-wave daily diary study across 7 consecutive workdays with data collected from 118 young employees who had recently joined their companies and begun work. Results show that feeling trusted by supervisors positively influence employees’ work engagement via state gratitude. And employees’ anticipated guilt and anticipated shame moderate this indirect effect by strengthening the relationship between state gratitude and work engagement. Our study highlights the importance of discrete emotions in the workplace, and extends the exploration of antecedents and consequences of state gratitude by offering insights on how trust felt by employees lead to sense of gratitude.</p>

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Different feelings make a difference: the daily relationship between feeling trusted, state gratitude and work engagement

  • Hongli Wang,
  • Qiman Han,
  • Siyu Chen

摘要

This study draws upon Affective Events Theory and Cognitive Appraisal Theory of Emotion to examine the antecedents and consequences of state gratitude in work context. Specifically, we assumed that feeling trusted by supervisors acts as contextual event stimulating employees’ state gratitude which in turn improves their work engagement in daily life. To support our assumption, we conducted a multi-wave daily diary study across 7 consecutive workdays with data collected from 118 young employees who had recently joined their companies and begun work. Results show that feeling trusted by supervisors positively influence employees’ work engagement via state gratitude. And employees’ anticipated guilt and anticipated shame moderate this indirect effect by strengthening the relationship between state gratitude and work engagement. Our study highlights the importance of discrete emotions in the workplace, and extends the exploration of antecedents and consequences of state gratitude by offering insights on how trust felt by employees lead to sense of gratitude.