<p>This study examined the effectiveness of a notable chatbot, the Woebot app, in mitigating anxiety and depression among students participating in group counseling courses. It also explored students’ acceptance of the Woebot app as an innovative technological aid in learning group counseling. Utilizing a group of 42 master’s students over an 18-week period, the study found that despite the growing prevalence of technology-assisted learning and the potential benefits of chatbot applications based on counseling theories, there were no significant reductions in students’ anxiety and depression levels associated with course demands and group leadership responsibilities. Additionally, while qualitative feedback highlighted some positive aspects of Woebot, such as fostering understanding and motivation, a notable decline in the app’s acceptance was observed, largely due to usability issues, such as technical glitches, inadequate user experience, and language barriers. These results suggested the need for further research and improvements in chatbot design and application in educational settings to better support students’ learning and mental health needs.</p>