<p>Recognizing the role law enforcement officials play in addressing mental health issues across the nation, this study examined how campus police officers view their roles and responsibilities when responding to calls for service that involve mental health concerns. Semi-structured interviews were conducted with 10 law enforcement officials from a university campus. Questions referenced mental health training and resources, the steps officers take during a mental health call, how officers distinguish criminal concerns and mental health issues, and who they believe should be responsible for responding to these calls. Interviews were transcribed and analyzed using a mixed-methods approach. Results suggest that scenario role-playing in mental health training is more memorable and applicable for officers than online learning modules. Officers also reported mixed views on their roles as first responders to mental health crises on campus; however, they generally feel competent in their responding capacity. They are knowledgeable about the mental health resources available to them and believe they have more resources than their municipal counterparts. Additionally, campus police adopt guardian and customer service mindsets, often prioritizing mental health concerns over criminal enforcement. Overall, this research enhances our understanding of the intersection of policing and mental health in university contexts by identifying the policing approaches and practices that officers believe are most directly connected to their effective support of student mental health.</p>

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How Do Campus Police Officers Perceive Their Role in Supporting Student Mental Health?

  • Zoe S. Schultz,
  • Kristy K. Dean,
  • Abigail Graffenius,
  • Amber Luckett,
  • Collin Petz

摘要

Recognizing the role law enforcement officials play in addressing mental health issues across the nation, this study examined how campus police officers view their roles and responsibilities when responding to calls for service that involve mental health concerns. Semi-structured interviews were conducted with 10 law enforcement officials from a university campus. Questions referenced mental health training and resources, the steps officers take during a mental health call, how officers distinguish criminal concerns and mental health issues, and who they believe should be responsible for responding to these calls. Interviews were transcribed and analyzed using a mixed-methods approach. Results suggest that scenario role-playing in mental health training is more memorable and applicable for officers than online learning modules. Officers also reported mixed views on their roles as first responders to mental health crises on campus; however, they generally feel competent in their responding capacity. They are knowledgeable about the mental health resources available to them and believe they have more resources than their municipal counterparts. Additionally, campus police adopt guardian and customer service mindsets, often prioritizing mental health concerns over criminal enforcement. Overall, this research enhances our understanding of the intersection of policing and mental health in university contexts by identifying the policing approaches and practices that officers believe are most directly connected to their effective support of student mental health.