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<p>This study investigates how supply chain structures and service configurations differ across firms operating in different industry contexts. Drawing on complex network theory and service-dominant logic, it analyzes data from 46,300 Korean firms to examine the co-evolution of structural topology and service architecture. Results show clear industry patterns: industrial product sectors form centralized, hub-oriented networks supporting efficiency-oriented service systems, whereas consumer product sectors display distributed, adaptive structures fostering flexibility-oriented services. Hybrid industries combine both logics by balancing centralized control with decentralized responsiveness. These findings suggest that network topology is associated with different patterns of coordination and potential value co-creation in interorganizational service systems. The study also offers managerial guidance for aligning service design with network structure, emphasizing that effective service coordination and value co-creation depend on achieving structural–service fit in supply chain service ecosystems.</p>

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Supply chain networks as service systems: an empirical analysis of industry differences in structure and coordination

  • 期刊论文

  • 发表日期：

    2026年6月30日

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  • Donghyun Choi,
  • Taewon Hwang,
  • Byeonghwa Park,
  • Sang-Heui Lee

摘要

This study investigates how supply chain structures and service configurations differ across firms operating in different industry contexts. Drawing on complex network theory and service-dominant logic, it analyzes data from 46,300 Korean firms to examine the co-evolution of structural topology and service architecture. Results show clear industry patterns: industrial product sectors form centralized, hub-oriented networks supporting efficiency-oriented service systems, whereas consumer product sectors display distributed, adaptive structures fostering flexibility-oriented services. Hybrid industries combine both logics by balancing centralized control with decentralized responsiveness. These findings suggest that network topology is associated with different patterns of coordination and potential value co-creation in interorganizational service systems. The study also offers managerial guidance for aligning service design with network structure, emphasizing that effective service coordination and value co-creation depend on achieving structural–service fit in supply chain service ecosystems.