Scholarlink

<p>This study applies self-determination theory as its theoretical lens to examine the mediating roles of work meaningfulness and deep acting in the relationship between emotional intelligence (EI) and frontline employee (FLEs’) creativity. Data were collected from 209 hair stylists in Japan selected from a market research firm’s online panel. The results revealed that EI had significant direct effects on FLEs’ creativity, work meaningfulness, and deep acting. The post-hoc analysis showed that work experience moderated the relationship between deep acting and FLEs’ creativity. This study offers fine-grained knowledge for practitioners who wish to unleash FLEs’ creativity in human resource practices.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

Unleashing frontline employee creativity through emotional intelligence: a self-determination theory lens

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年10月13日

查看全文
  • Makoto Fujii

摘要

This study applies self-determination theory as its theoretical lens to examine the mediating roles of work meaningfulness and deep acting in the relationship between emotional intelligence (EI) and frontline employee (FLEs’) creativity. Data were collected from 209 hair stylists in Japan selected from a market research firm’s online panel. The results revealed that EI had significant direct effects on FLEs’ creativity, work meaningfulness, and deep acting. The post-hoc analysis showed that work experience moderated the relationship between deep acting and FLEs’ creativity. This study offers fine-grained knowledge for practitioners who wish to unleash FLEs’ creativity in human resource practices.