Tierisch gute Einsichten?! Untersuchung eines KI-gestützten Selbst-Coaching-Tools
摘要
This case study explores an AI-supported self-coaching tool developed by Symbolon AG, in which coachees interact with both a chatbot and an artwork depicting various animals. A mixed-methods approach combines qualitative content analyses of the coaching transcripts with a quantitative survey of 75 coachees. The tool proved applicable to a range of professional topics; participants reported satisfaction and indicated that the process facilitated result-oriented self-reflection. According to the coachees, the visual elements fostered the experience of “heureka” moments. The study concludes with recommendations for further development of the tool and a discussion of its limitations.