<p>This case study explores an AI-supported self-coaching tool developed by Symbolon AG, in which coachees interact with both a&#xa0;chatbot and an artwork depicting various animals. A&#xa0;mixed-methods approach combines qualitative content analyses of the coaching transcripts with a&#xa0;quantitative survey of 75&#xa0;coachees. The tool proved applicable to a&#xa0;range of professional topics; participants reported satisfaction and indicated that the process facilitated result-oriented self-reflection. According to the coachees, the visual elements fostered the experience of “heureka” moments. The study concludes with recommendations for further development of the tool and a&#xa0;discussion of its limitations.</p>

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Tierisch gute Einsichten?! Untersuchung eines KI-gestützten Selbst-Coaching-Tools

  • Romana Dreyer,
  • Celine Schneller

摘要

This case study explores an AI-supported self-coaching tool developed by Symbolon AG, in which coachees interact with both a chatbot and an artwork depicting various animals. A mixed-methods approach combines qualitative content analyses of the coaching transcripts with a quantitative survey of 75 coachees. The tool proved applicable to a range of professional topics; participants reported satisfaction and indicated that the process facilitated result-oriented self-reflection. According to the coachees, the visual elements fostered the experience of “heureka” moments. The study concludes with recommendations for further development of the tool and a discussion of its limitations.