Ambiguitätstoleranz durch Selbsterfahrung im Coaching
摘要
This article describes how ambiguity tolerance is developed for managers in coaching using self-awareness methods. Ambiguity tolerance is defined as a learnable skill that enables managers to deal effectively with confusing and complex situations. Different psychodynamic methods for self-awareness are presented at the individual level with a focus on self-control, basic conflicts and biographical development, at the team level with reference to mentalization and group dynamics and at the overall organizational level with the fields of power and micro-politics.