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<p>Contracting is the crucial point in every consulting process—especially in conflict mediation and still more in consensus-oriented groups. How do I&#xa0;get them all to one table? Why doesn’t it work in many cases? Am I&#xa0;doing something wrong? Or is the attempt to succeed in contracting mediation with a&#xa0;non-hierarchical group just like “squaring the circle”? This case study describes the process of clarifying a&#xa0;counseling contract in a&#xa0;strained conflict situation using a&#xa0;cautious approach made possible by an online meeting.</p>

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Irgendwer will immer nicht – Auftragsklärung im konsensorientierten Kontext

  • 期刊论文

  • 发表日期：

    2025年7月8日

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  • Brigitte Heidebrecht

摘要

Contracting is the crucial point in every consulting process—especially in conflict mediation and still more in consensus-oriented groups. How do I get them all to one table? Why doesn’t it work in many cases? Am I doing something wrong? Or is the attempt to succeed in contracting mediation with a non-hierarchical group just like “squaring the circle”? This case study describes the process of clarifying a counseling contract in a strained conflict situation using a cautious approach made possible by an online meeting.