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<p>The present work reviews literature on gamification in Human Resource Management (HRM), highlighting a growing interest while noting a lack of theoretical cohesion in existing literature. We systematically reviewed 72 peer-reviewed studies (2013–2025, from Scopus) to address this gap, using a structured, systematic literature review protocol (SPAR-4-SLR), and Theory-Context-Characteristics-Methodology (TCCM) framework to analyze key theories, context, characteristics and methodological approaches linked to gamification within HRM. The study evaluates the current status of gamification research in HRM and also explores the areas that require further investigation. The findings offer five theoretical domains: motivation and engagement theories, behavioral and cognitive theories, social and interaction theories, Learning and organizational theories, and Technology and design theories. Additionally, findings also highlight a comprehensive analysis of the selected articles, pinpointing important research trends, influential journals and their authors, and the geographical distribution of scholarly contributions in this field. Moreover, the thematic analysis highlights understudied areas of gamification in HRM. Based on this analysis, the conceptual framework addresses antecedents, mediators, moderators, and outcomes of gamification in HRM. Furthermore, it emphasizes the need for in-depth research in understated sectors i.e. healthcare, finance, education, and proposes future works to diverse geographical regions. The study also proposes a growing need to examine various aspects, including recruitment and employer branding, training and learning, knowledge management, and the individual impacts of gamification in HRM. </p>

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A systematic literature review of gamification in HRM using the TCCM model framework

  • 期刊论文

  • 发表日期：

    2026年4月24日

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  • Sapna .,
  • Sachin Kumar

摘要

The present work reviews literature on gamification in Human Resource Management (HRM), highlighting a growing interest while noting a lack of theoretical cohesion in existing literature. We systematically reviewed 72 peer-reviewed studies (2013–2025, from Scopus) to address this gap, using a structured, systematic literature review protocol (SPAR-4-SLR), and Theory-Context-Characteristics-Methodology (TCCM) framework to analyze key theories, context, characteristics and methodological approaches linked to gamification within HRM. The study evaluates the current status of gamification research in HRM and also explores the areas that require further investigation. The findings offer five theoretical domains: motivation and engagement theories, behavioral and cognitive theories, social and interaction theories, Learning and organizational theories, and Technology and design theories. Additionally, findings also highlight a comprehensive analysis of the selected articles, pinpointing important research trends, influential journals and their authors, and the geographical distribution of scholarly contributions in this field. Moreover, the thematic analysis highlights understudied areas of gamification in HRM. Based on this analysis, the conceptual framework addresses antecedents, mediators, moderators, and outcomes of gamification in HRM. Furthermore, it emphasizes the need for in-depth research in understated sectors i.e. healthcare, finance, education, and proposes future works to diverse geographical regions. The study also proposes a growing need to examine various aspects, including recruitment and employer branding, training and learning, knowledge management, and the individual impacts of gamification in HRM.