Impact of digital technologies in contrast to traditional IT on firm performance: from the resource-based view
摘要
This review paper explores the comparative impact of traditional information technology (IT) and digital technologies (DTs) on firm performance (FPER) through the theoretical lens of the resource-based view. Employing a two-study approach, the research synthesizes evidence from 245 empirical papers published between 2010 and 2024. The first study, based on 95 papers, examines the relationship between IT, organizational resources (OR), and FPER, while the second study, drawing from 150 papers, focuses on the influence of DTs and OR on FPER. Both studies utilize Meta-analytic Structural Equation Modeling (MASEM) to analyze direct and indirect effect models. The findings of the first study reveal that the direct effects of technological resources (TR) and OR on market value (MV) are more substantial than their indirect effects mediated by organizational capabilities. In contrast, the second study highlights a transformative shift: digital technological resources and OR directly and significantly impact both financial performance (FP) and MV, bypassing the mediating role of capabilities. These insights underscore the distinct value-generation mechanisms of IT and DTs, with DTs demonstrating more immediate and profound effects on firm performance. They also highlight research opportunities for future studies and implications for practitioners and policymakers.