An integrated review on optimal distinctiveness: multidimensionality and contingency
摘要
In response to institutional and competitive pressures, organizations must balance legitimacy and differentiation to achieve their strategic objectives. While research on optimal distinctiveness has made significant progress, a critical gap remains in understanding how organizations can strategically position themselves for optimal distinctiveness—especially as it evolves across multiple dimensions and under varying contingencies. This paper presents a systematic review that integrates insights from multidimensional and contingency perspectives to develop a comprehensive framework for achieving optimal distinctiveness. By incorporating organizational and environmental contingencies, our study refines the theoretical landscape and clarifies the boundary conditions of optimal distinctiveness. Adopting a multidimensional approach, we move beyond a narrow cognitive focus to address the inherent tension between legitimacy and differentiation. We further propose the spillover-buffer effect of legitimacy and differentiation to explain contingent strategic behaviors, expanding the strategic toolkit available to organizations. Specifically, we introduce five key strategies: multidimensional strategy, multilevel strategy, spillover-buffer strategy, audience diversity-fit strategy, and market category-fit strategy. These strategies offer novel pathways for organizations to navigate the complex interplay between legitimacy and differentiation, thereby enhancing their ability to achieve optimal distinctiveness.