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<p>The explosive growth in Chinese package tours suggests increased engagement with package tour contracts. Understanding these contracts is crucial, yet research on their readability and comprehensibility remains limited. Therefore, this study investigates the readability and comprehensibility of an official Chinese package travel contract, which total 12,398 characters. Specifically, it utilizes two metrics—Gunning fog index and lexical richness—to assess the contract’s readability. It also employs a questionnaire that includes both a Likert scale and multiple-choice questions to evaluate the contract’s comprehensibility. It is found that: firstly, the package travel contact is uneasy to read for the general readership; secondly, significant education background differences in the comprehensibility scores between junior high school subjects and higher educational level subjects have been spotted and no significant gender differences are found. Hopefully, this study could enhance the understanding of Chinese package travel contracts and potentially, other types of travel contracts of other languages. Furthermore, this study could increase the linguistic awareness of contract drafters in terms of readability and comprehensibility of contracts, with the ultimate goal of improving these aspects in the future.</p>

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Can We Really Understand it: The Readability and the Comprehensibility of a Domestic Sample Package Travel Contract

  • 期刊论文

  • 发表日期：

    2025年3月26日

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  • Shuyan Chen,
  • Shaomin Zhang

摘要

The explosive growth in Chinese package tours suggests increased engagement with package tour contracts. Understanding these contracts is crucial, yet research on their readability and comprehensibility remains limited. Therefore, this study investigates the readability and comprehensibility of an official Chinese package travel contract, which total 12,398 characters. Specifically, it utilizes two metrics—Gunning fog index and lexical richness—to assess the contract’s readability. It also employs a questionnaire that includes both a Likert scale and multiple-choice questions to evaluate the contract’s comprehensibility. It is found that: firstly, the package travel contact is uneasy to read for the general readership; secondly, significant education background differences in the comprehensibility scores between junior high school subjects and higher educational level subjects have been spotted and no significant gender differences are found. Hopefully, this study could enhance the understanding of Chinese package travel contracts and potentially, other types of travel contracts of other languages. Furthermore, this study could increase the linguistic awareness of contract drafters in terms of readability and comprehensibility of contracts, with the ultimate goal of improving these aspects in the future.