Reevaluating Cyberloafing: How Resource Conservation Shapes Its Impact on Employee Well-being and Organizational Outcomes
摘要
Cyberloafing, the use of digital technologies for non-work-related activities during work hours, is often viewed as a double-edged sword in organizational settings. Although traditionally regarded as detrimental to productivity, emerging research suggests that cyberloafing may also function as a coping mechanism for stress, facilitate creativity, and enhance employee well-being. This study examines the impact of cyberloafing on employee well-being, with an emphasis on the role of creative activities during cyberloafing intervals. Grounded in the Conservation of Resources (COR) theory, this study posits that cyberloafing operates as a resource-conserving strategy, enabling individuals to manage overwhelming work demands and replenish depleted resources. A survey of 305 employees of a government agency was conducted to explore these dynamics. The findings revealed that purposeful engagement in creative activities during cyberloafing can significantly reduce stress, enhance mental health, and stimulate creative thinking. These outcomes shows the potential of cyberloafing as a valuable stress management tool, benefiting both individual and organizational well-being. This study offers novel insights into the dual role of cyberloafing in modern work environments by reframing it as a strategic resource for creativity and stress relief. The implications of these findings extend to organizational policies, suggesting that fostering creativity during cyberloafing intervals can contribute to a healthier and more resilient workforce.