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<p>With the growing integration of GenAI technologies into informal digital learning of English outside the classroom, this study sought to make a pioneering contribution by applying the expectation confirmation model to explain learners’ intention to continue using GenAI technologies. It also examined how cognitive appraisals of language learning—specifically, perceived control and intrinsic value—served as antecedents to expectation confirmation. The survey data from 660 university students learning English as a foreign language (EFL) learners were analyzed using structural equation modeling. The results showed that learners’ control appraisal and intrinsic value appraisal of language learning were both positively and indirectly related to their intention to continue using GenAI technologies. This relationship was sequentially mediated by higher expectation confirmation, followed by increased satisfaction or greater perceived usefulness of GenAI technologies. The study’s findings offer practical insights for educators on how to support learners in maintaining the continued use of GenAI technologies as an autonomous learning resource alongside their formal studies.</p>

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Explaining language learners’ continuance intention to use GenAI beyond the classroom: integrating control-value appraisals of language learning with the expectation-confirmation model

  • 期刊论文

  • 发表日期：

    2026年4月20日

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  • Ting Zhao,
  • Zhongbin Hu,
  • Jing Wang,
  • Linning Ye

摘要

With the growing integration of GenAI technologies into informal digital learning of English outside the classroom, this study sought to make a pioneering contribution by applying the expectation confirmation model to explain learners’ intention to continue using GenAI technologies. It also examined how cognitive appraisals of language learning—specifically, perceived control and intrinsic value—served as antecedents to expectation confirmation. The survey data from 660 university students learning English as a foreign language (EFL) learners were analyzed using structural equation modeling. The results showed that learners’ control appraisal and intrinsic value appraisal of language learning were both positively and indirectly related to their intention to continue using GenAI technologies. This relationship was sequentially mediated by higher expectation confirmation, followed by increased satisfaction or greater perceived usefulness of GenAI technologies. The study’s findings offer practical insights for educators on how to support learners in maintaining the continued use of GenAI technologies as an autonomous learning resource alongside their formal studies.