Digitale Kompetenzen und IT-Nutzung im gesundheitlichen Bevölkerungsschutz
摘要
While digitalisation is progressing in emergency medical services (e.g., tele-emergency medicine), civil protection remains largely analogue. A targeted digital transformation, including a telematics infrastructure tailored to civil protection, could improve efficiency, relieve emergency response teams, and strengthen resilience in crisis situations.
ObjectivesThe study investigates the technological affinity of medical task force (MTF) personnel and their information processing at treatment sites. The aim is to develop a deeper understanding of their attitudes toward technology. How technologically adept are the emergency personnel? Do they already use information systems, how confident are they in their use, and what potential do digital technologies offer for optimisation?
Materials and methodsThe prospective study covers the use of digital systems, information flow, and potential technological adjustments. The TAEG (“Technikaffinitätserfassungsinstrument”) and TAM (technology acceptance model) were used to assess technological affinity and acceptance.
ResultsThe study shows a strong technological affinity among emergency response teams, especially in terms of competence and enthusiasm. In information processing, a mix of analogue, digital, and hybrid methods is used. Common challenges include the availability and completeness of mission-relevant information, especially in the early stages of deployment.
ConclusionThe results show a positive attitude of emergency response teams toward digital information processing. Technological affinity and perceived usefulness are high, but infrastructural and data protection challenges remain. Strategic planning and training continue to be key elements for further development.