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Background <p>Psychosocial emergency care plays a&#xa0;crucial role in mitigating the negative mental health impacts following critical incidents such as attacks. Integrating rapid-response psychosocial care within existing emergency frameworks can enhance both short-term and long-term recovery.</p> Methods <p>Immediately after the attack on the Magdeburg Christmas market, the psychosocial emergency service of the University Hospital Magdeburg was convened as part of the existing emergency plan. Core elements included 24 h on-site psychosocial and psychotherapeutic interventions and support without the need of appointments, a&#xa0;dedicated hotline, peer-support networks for medical staff, and daily supervision of personnel on duty.</p> Results <p>Within the first 24 h, numerous on-site and phone inquiries focused, for example, on locating missing persons, while subsequent direct consultations in the emergency service facilitated immediate relief through psychotherapeutic interventions including psychoeducation and stabilization. Over the following weeks, the service maintained consistent availability, resulting in high utilization rates among both affected individuals, first responders and medical personnel involved in rescue services and clinical services. Staff members reported a&#xa0;significant reduction in occupational stress due to daily supervision and peer-support measures.</p> Conclusion <p>A&#xa0;prompt, structured, and interprofessional psychosocial emergency service can effectively address the acute psychological needs of those impacted by a&#xa0;large-scale critical incident. Integration into existing major incident response plans, coupled with consistent training and supervision, is essential for optimizing preparedness and resilience.</p>

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Erfahrungen der psychosozialen Notfallversorgung an der Universitätsmedizin Magdeburg nach dem Anschlag auf dem Magdeburger Weihnachtsmarkt

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2025年7月1日

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  • Caroline Rometsch,
  • Kristina Geue,
  • Julia Krüger,
  • Sophie Peter,
  • Florian Junne

摘要

Background

Psychosocial emergency care plays a crucial role in mitigating the negative mental health impacts following critical incidents such as attacks. Integrating rapid-response psychosocial care within existing emergency frameworks can enhance both short-term and long-term recovery.

Methods

Immediately after the attack on the Magdeburg Christmas market, the psychosocial emergency service of the University Hospital Magdeburg was convened as part of the existing emergency plan. Core elements included 24 h on-site psychosocial and psychotherapeutic interventions and support without the need of appointments, a dedicated hotline, peer-support networks for medical staff, and daily supervision of personnel on duty.

Results

Within the first 24 h, numerous on-site and phone inquiries focused, for example, on locating missing persons, while subsequent direct consultations in the emergency service facilitated immediate relief through psychotherapeutic interventions including psychoeducation and stabilization. Over the following weeks, the service maintained consistent availability, resulting in high utilization rates among both affected individuals, first responders and medical personnel involved in rescue services and clinical services. Staff members reported a significant reduction in occupational stress due to daily supervision and peer-support measures.

Conclusion

A prompt, structured, and interprofessional psychosocial emergency service can effectively address the acute psychological needs of those impacted by a large-scale critical incident. Integration into existing major incident response plans, coupled with consistent training and supervision, is essential for optimizing preparedness and resilience.