Integrating holistic assessments of academic digital native and digital immigrant populations into a digital library platform selection and design project
摘要
This article presents the findings from two holistic IRB assessments of the BYU Library’s primary digital library user populations: undergraduate students and faculty. These populations correspond to Prensky’s (2001) “digital native” and “digital immigrant” generational cohorts. Designing digital library platforms that will flexibly meet the needs of both cohorts is a challenge that requires usability, user needs, and contextual data. This article will contextualize the studies’ data using current research on the online behavioral differences between various generations of users. Then it discusses how the researchers applied the findings of the studies and user experience concepts to their project to evaluate vendor-hosted digital asset management systems for suitability as a digital library platform to offer online access to digitized and born-digital primary sources. The result was a highly user experience–centered evaluation as BYU librarians ambitiously attempted to support the technological needs and preferences of both populations. This article covers an area of digital library assessment (context) and a population (digital native undergraduate students) that are currently understudied.