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Introduction <p>The new normal following the COVID-19 pandemic is characterized by uncertainty for employees in the public health service (ÖGD), shaped by challenges such as geopolitical threats, climate change, potential future pandemics, and structural changes driven by digitalization. The present qualitative study examines work-related psychological stress factors among public health office employees during and after the COVID-19 pandemic as well as the effectiveness of measures implemented to counter these stressors.</p> Methods <p>In a&#xa0;participatory process between Bielefeld University and seven public health offices, 15&#xa0;qualitative interviews conducted in autumn and winter 2023/2024 were analyzed using Mayring’s qualitative content analysis. The public health employees were asked about stress factors in their daily work during and after the COVID-19 pandemic and were then invited to identify employer-initiated measures aimed at reducing these burdens and to assess their effectiveness.</p> Results <p>The main stressors identified were excessive workload and tasks outside the employees’ professional expertise that had emerged in the context of the pandemic. The measures implemented by employers were generally not well aligned with these burdens and therefore did not reduce them sustainably. Many respondents felt insufficiently prepared to act appropriately in future crises. However, expressions of authentic appreciation were consistently rated positively and perceived as relieving.</p> Discussion <p>Given the likelihood of future crises and ongoing transformations, the results highlight an urgent need for improved preparedness. Such efforts should place particular emphasis on addressing the needs and perspectives of employees within the ÖGD.</p>

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Arbeitsbedingte psychische Belastungen im Öffentlichen Gesundheitsdienst während und nach der COVID-19-Pandemie sowie Maßnahmen zur Reduktion

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  • 发表日期：

    2025年12月1日

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  • Kerstin Schmidt,
  • Valentin Assheuer,
  • Margarethe Kubitza,
  • Isabell Schultheis,
  • Susann Schmidt,
  • Uwe Stengele,
  • Dirk Cremer,
  • Anke Ahäuser,
  • Birte Pantenburg,
  • Stella Duwendag,
  • Kayvan Bozorgmehr,
  • Brigitte Joggerst

摘要

Introduction

The new normal following the COVID-19 pandemic is characterized by uncertainty for employees in the public health service (ÖGD), shaped by challenges such as geopolitical threats, climate change, potential future pandemics, and structural changes driven by digitalization. The present qualitative study examines work-related psychological stress factors among public health office employees during and after the COVID-19 pandemic as well as the effectiveness of measures implemented to counter these stressors.

Methods

In a participatory process between Bielefeld University and seven public health offices, 15 qualitative interviews conducted in autumn and winter 2023/2024 were analyzed using Mayring’s qualitative content analysis. The public health employees were asked about stress factors in their daily work during and after the COVID-19 pandemic and were then invited to identify employer-initiated measures aimed at reducing these burdens and to assess their effectiveness.

Results

The main stressors identified were excessive workload and tasks outside the employees’ professional expertise that had emerged in the context of the pandemic. The measures implemented by employers were generally not well aligned with these burdens and therefore did not reduce them sustainably. Many respondents felt insufficiently prepared to act appropriately in future crises. However, expressions of authentic appreciation were consistently rated positively and perceived as relieving.

Discussion

Given the likelihood of future crises and ongoing transformations, the results highlight an urgent need for improved preparedness. Such efforts should place particular emphasis on addressing the needs and perspectives of employees within the ÖGD.